This form does not allow you to make a formal complaint to the University. It is a Students’ Union form, which means your information will only be handled by Students’ Union staff and used - depending on whether you choose anonymity – for information purposes or to advise you on your next steps. If you have tried to resolve your issue with the relevant people and have now decided to make a formal complaint to the University rather than the Students’ Union, you will need to follow the UCA Student Complaints Policy, instead of using this form. The policy can be found at ucasu.com/union/complaints/. You can get further information about how to submit a formal University complaint at Stage 1 from the Students’ Union, Gateway Services or your Campus Registry.